1. Introduction to the Privacy Policy

At eXprtly, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. Collection is required .to effectively distribute our online learning courses  

2. What Personal Information We Collect

We may collect the following types of personal information, all of which are covered by eXprtly’s privacy policy:

Contact Information: Name, email address, phone number, mailing address.   

Account Information: Username, password, date of birth.

Course Information: Course enrollments, progress, assessments.

Payment Information: Billing address. We do not store your credit card information directly.

Technical Information: IP address, browser type, device information.

Communication Information: Records of your communications with us (e.g., emails, chat logs).

3. How We Collect Your Information

We collect your information when you:

Create an account on our website.

Enrol in a course.

Purchase a course.Important Note: When you make a purchase, you will be redirected to secure payment gateways such as PayPal or Stripe. These third-party providers process your credit card information directly and have their own separate privacy policies.

Contact us with questions or support requests.

Interact with our website or mobile app.

4. How We Use Your Information

We use your personal information to:

Provide and administer our online learning platform.

Process your payments and issue receipts.

Communicate with you about your courses, account, and our services.

Personalize your learning experience.

Improve our website and services.

Comply with legal and regulatory requirements.

5. When We May Share Your Information

We may share your personal information with:

Payment Processors: To process your payments securely.Again, please note: eXprtly does not store your credit card details.

Third-Party Service Providers: To assist us with providing our services (e.g., email marketing, customer support).

Business Partners: In limited circumstances, with carefully selected partners who may offer complementary products or services.

Law Enforcement: To comply with legal requests or prevent harm.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.   

7. Access and Control

You have the right to:

Access and view the personal information we hold about you.

Update or correct any inaccuracies in your information.

Request the deletion of your account and associated data.

8. Cookies

We may use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can control cookie settings through your browser.

9. Children’s Privacy

Our services are generally intended for adults. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.   

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via the “contact us” form on this website